July 1st, 2008 by Jemaleddin Cole
Dear Customer Care Team-members,
I know you don’t care about me or my problems. I know that they only put the word “care” into your job title so that a) we’d associate you with Care Bears and have a harder time strangling you (not gonna dissuade me though), and b) management can snicker behind your back. So let’s not pretend you’re fooling anybody.
Regardless, you don’t have to rub our noses in it by lying to us. Tacking this onto the bottom of your emails:
Please do not respond to this message as no one will receive it.
That’s just bullshit. You created an automated system for receiving and tracking the form that I filled out to complain about whatever it was your company screwed up in the first place. Why not give me an email that does the same thing?
Anyway, I know you’re not listening to this either, so I’ll go back to screaming into this hole in the ground. Maybe somebody in China will care.
Burn in Hell,
Jemal